Alternatives Solutions – Senior Client Service Associate

Requisition Number: 80184

Position Title:

External Description:

About the Role

T. Rowe Price, and its affiliates, has more than 7,000 associates and over $1.7 trillion in assets under management globally. This role will support the growth of alternative investments across Wealth and Institutional channels, with a heavy focus on client service for intermediaries.

This position offers a unique opportunity to expand and deepen T. Rowe Price’s significant presence in alternative investments by ensuring excellent client service across all of T. Rowe Price’s Alternative products. 

Role Summary

• The position is part of the Global Alternatives Distribution team and will report to the Head of Alternative Investment Solutions.
• This role is directly responsible for distribution of alternatives products and will work closely with peers on partner teams which include USI - Wealth Management (WM), Individual Investors (II), Americas (AAE), APAC and EMEA and Oak Hill Advisors (OHA).
• This is a sales enablement role, partnering with Alternative Investment Specialists and cross-channel generalist wholesalers to facilitate sales of alternative products.
• The role has location flexibility but with a strong preference for New York City or Baltimore.

Responsibilities

• Primary point of contact supporting internal distribution teams and external investment advisors with technical aspects of sales execution of Alternative products. This includes detailed knowledge of the industry’s distribution arrangements and processes applied to T. Rowe’s clients (broker-dealers, RIAs, Custodians, TAMPs, Transfer-Agents, Fund Admins and Digital Platforms).
• Subject matter expert for distribution teams on operational components related to delivery of Alts products across all channels - understands subscription, account servicing/maintenance, transfer and reporting workflows.
• Content creation/management experience with ability to design documents and articulate collateral requirements in order to deliver positive investor-servicing experience.
• Assisting with client onboarding, including support of Alternatives distribution technology platforms and custodian recognition. 
• Work with internal teams to enhance data and reporting processes - ideal candidate has strong data skills/experience with business process automation, reporting/analytics and also stays up to date with leveraging the latest AI tools.
• Maintain and monitor transaction pipeline to ensure a smooth trading experience and ensure highest quality post-trade servicing.

Qualifications

Required:

• Bachelor's degree or the equivalent combination of education and relevant experience
• Prior experience in alternative sales enablement, investor-servicing and/or product management
• Minimum of 3+ years of Alts experience
• Knowledge of Alternatives operations for products such as interval funds, BDCs, private funds, etc.
• Experience with the U.S. investment distribution landscape including Broker/Dealers, Registered Investments Advisors, Banks and Retail Platforms
• Understands Alts digital distribution / technology platforms
• Exceptional communication skills including written, verbal, and delivering presentations
• Manage Virtual Data Rooms for due-diligence  
• Strong organizational, time management, and relationship management skills

Preferred:

• Advanced degree or designation preferred (e.g. MBA, CFA, CAIA, CIMA)
• Series 7 & 63 preferred; must obtain within 3 months of hire

FINRA Requirements

FINRA licenses are required and will be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.

City:

State:

Community / Marketing Title: Alternatives Solutions – Senior Client Service Associate

Company Profile:

Location_formattedLocationLong: Maryland, US

CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.