Product Owner – Client Experience

Requisition Number: 78453

Position Title:

External Description:

About this Position

Join T. Rowe Price’s Individual Investors Investing and Advice CX team as a Product Owner, leading a critical initiative within our Individual Investor growth strategy. You’ll drive enhancements to the II investing experience and advance our advisory solutions, specifically within the Financial Planning product family. Your work will help shape both advised and self-directed planning experiences, making a meaningful impact on our clients’ financial futures.

Role Summary

As a Product Owner, you’ll take ownership of assigned products and establish their roadmaps, executing on product strategy to deliver innovative solutions. You will gather and prioritize requirements, plan for product delivery and adoption, and provide guidance to business partners on optimizing enablement platforms and tools. Leveraging insights from client interactions, you’ll recommend and implement process improvements. You’ll lead the conceptualization and development of product enhancements and advise on priorities to maximize business impact.

Responsibilities

• Product Ownership: Collaborate with cross-functional teams—including business, legal, compliance, technology, and design—to ensure solutions are client-centric, compliant, and aligned with brand standards. Own or contribute significantly to product roadmaps, manage and prioritize the backlog, and facilitate decision-making to enable successful product delivery.
• Business Results: Lead cross-functional teams to achieve business objectives, monitoring key performance indicators such as sales, client satisfaction, and operational efficiency. Develop and implement strategies to ensure products meet or exceed goals.
• Coaching & Mentoring: Support onboarding, training, and coaching of product analysts and cross-functional Agile teams, providing feedback and recognition to foster individual and team development.
• Product Release Coordination: Coordinate with other product owners and team members to plan strategic, complementary release schedules and identify necessary operational changes. Help define reusable solutions and shared components for broader adoption.

Qualifications

Required:

• Bachelor’s degree (or equivalent experience) and 5+ years of relevant professional experience

Preferred:

• Demonstrated Product Ownership experience
• Professional experience developing products in Financial Services, Asset Management, Wealth Management, or Advisory
• Familiarity with Agile frameworks

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.

City:

State:

Community / Marketing Title: Product Owner – Client Experience

Company Profile:

Location_formattedLocationLong: Maryland, US

CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.