Sr. Manager, Benefit Programs

Location: Owings Mills, Maryland US

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Requisition Number: 76563

Position Title:

External Description:

Role Summary

The Sr. Manager, Benefit Programs, reporting to our Director of Global Benefits, is responsible for operational oversight and supporting the execution of global benefits programs and strategy. This role will be responsible for project and vendor management, development of key metrics and monitoring vendor and plan performance in partnership with regional Benefits’ leaders. The incumbent will collaborate across departments to support the organization's goals, drive efficient and effective processes, and enhance employee satisfaction.

Responsibilities

  • Project Management: Lead and manage key benefits projects globally, including annual open enrollments, ensuring timely execution and alignment with company objectives. Support annual strategic planning processes, help track progress completion, and ensure alignment of work to HR strategic drivers.

  • Process Management: Develop and maintain the annual calendar of activities, processes, and communications related to benefits programs. Identify opportunities for global synergy vs. regional approach.

  • Operational Efficiency: Develop and manage templates and files to drive operational efficiency and establish standards for reporting, communications and other practices. Support policy implementation by partnering with HRSS, Payroll, HRIS to discuss how to operationalize policy components in the most automated way, providing HR Digital teams with thorough business requirements.

  • Communications Coordination: Plan, lead, and execute benefits communications strategies to ensure employees are informed and engaged, working closely with communications partners to ensure alignment to firmwide strategies.

  • US Retirement Plan Support: Collaborate with RPS and support the US Retirement Manager on QDROs, audits, and other key initiatives as identified.

  • Benchmarking and Surveys: Manage the benchmarking survey process, submit responses to annual external surveys (e.g., Mercer, Aon, McLagan), in partnership with regional managers analyze results and develop reporting templates to support strategic planning.

  • Vendor Management: Oversee global vendor management functions, including invoice processing and liaising with vendors and team members on SOWs, PIAs, etc. in partnership with the analyst role. Document challenges and identify improvement opportunities. In partnership with Benefits Director, monitor budgets and support annual planning processes.

  • Content Creation: Lead the creation of benefits content for the annual sustainability report and other one-off requests.

  • Regulatory Monitoring: Monitor regulatory updates and changes in partnership with Legal/Compliance, providing support as needed; report pending global and regional changes to Benefits Lead Team, assure strategies are in place to address regulatory requirements within required timelines.

  • Case Management Support: Address case management inquiries escalated from HRSS.

Qualifications

Required:

  • Bachelor's degree or the equivalent combination of education and relevant experience AND -8+ years of total relevant work experience

  • 5+ years of experience in benefits management or a related area with supervisory experience.

  • Strong project management and organizational skills

  • Experience with vendor management and contract negotiations

  • Knowledge of regulatory requirements related to benefits programs

  • Proficiency in Microsoft Office Suite and Workday systems

Preferred:

  • Experience in a global organization

  • Financial services industry experience

  • PMP certification

  • Excellent communication and interpersonal skills

  • Familiarity with Visier or similar software & ability to analyze data and provide strategic insights

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to two days per week from home.

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Community / Marketing Title: Sr. Manager, Benefit Programs

Company Profile:

Location_formattedLocationLong: Owings Mills, Maryland US

CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

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