Director of Site Reliability Engineering

Requisition Number: 76593

Position Title:

External Description:

Role Summary

The Director of Site Reliability Engineering (SRE) is a strategic leadership role responsible for ensuring the reliability, scalability, and performance of T. Rowe Price's global technology infrastructure & services. This position involves leading a team of skilled engineers to ensure the continuous availability and optimal performance of systems and services, while driving innovation and efficiency in operations.

This position plays a critical role in ensuring overall resilience and efficiency of T. Rowe Price's technology infrastructure, contributing to the organization's success and growth. This position offers an exciting opportunity to lead dynamic teams and drive impactful change in a fast-paced environment.

Responsibilities

Leadership and Strategy:

• Develop and execute overall strategy for site reliability engineering and observability for the enterprise.
• Lead SRE and observability teams to ensure alignment with organizational goals and objectives.
• Establish proactive approach to service reliability that drives reduction in downtime for critical platforms and services.
• Lead, mentor, and grow a high-performing team of site reliability engineers, fostering a culture of collaboration, innovation, and continuous improvement.
• Collaborate with cross-functional teams, including software development, IT operations, architecture, security, and product management, to ensure seamless integration and delivery of services.

Reliability and Performance:

• Oversee the design, implementation, and maintenance of systems and processes that ensure high availability, reliability, and performance of services.
• Establish and monitor key performance indicators (KPIs) and service level objectives (SLOs) to measure and improve system reliability.
• Proactively identify and mitigate risks to system reliability, including capacity planning, incident management, and disaster recovery.
• Lead cross-functional efforts spanning development, engineering, architecture, and operations to identify root cause of instability and drive short/long term improvements.

Automation and Efficiency:

• Drive the adoption of automation tools and practices to enhance operational efficiency and reduce manual intervention.
• Implement and refine processes for continuous integration and continuous deployment (CI/CD) to accelerate delivery, improve developer experience and minimize downtime.
• Promote the use of infrastructure as code (IaC) and other modern practices to streamline operations and improve scalability.

Innovation and Improvement:

• Stay abreast of industry trends and emerging technologies to identify opportunities for innovation and improvement.
• Lead initiatives to optimize system architecture and infrastructure, ensuring scalability and adaptability to future needs.
• Foster a culture of experimentation and learning, encouraging the team to explore new solutions and approaches.

Communication and Collaboration:

• Serve as a key point of contact for stakeholders, providing regular updates on system reliability and performance.
• Facilitate effective communication and collaboration between the SRE team and other departments to ensure alignment and shared understanding.
• Advocate for best practices in site reliability engineering across the organization.

Qualifications

Required:

• Bachelor's or Master’s degree (or the equivalent combination of education and relevant experience and 12+ years in site reliability engineering, cloud engineering, software development, and/or IT operations, with 5+ years of demonstrated technical leadership and team management.
• Established success implementing and scaling DevOps practices, tools, and frameworks. (i.e. IaC, CI/CD, Agile)
• Expertise of cloud computing, distributed systems, and modern infrastructure technologies.
• Proven experience deploying / supporting cloud platforms at scale (AWS, Azure, GCP).
• Extensive experience deploying observability platforms (i.e Dynatrace, Grafana, Splunk, Dynatrace, OpenTelemetry).
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across teams.

Preferred:

• Demonstrated expertise in financial services, specifically investment management
• Certifications:  SRECP, CRP

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to three days per week from home.

City:

State:

Community / Marketing Title: Director of Site Reliability Engineering

Company Profile:

Location_formattedLocationLong: Maryland, US

CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.