Analyst, Transfer Agent Fund & Cash Operations

Requisition Number: 75161

Position Title:

External Description:

About this Position

This role is responsible for providing business analyst support to the banking and reconciliation teams within Fund & Cash Operations.  Directly supports a combination of core analyst work and business unit daily functional work associated with T. Rowe Price’s domestic transfer agent.

This is an elevated role within the team and includes responsibilities for project management, issue support/remediation, and peer coaching within the team.

Role Summary

Directly administers or oversees the books and records for a variety of complex transfer agent processes. May coordinate, process, and validate transactions, settlements, and reconciliations. Works under general supervision and will have direct accountability for a set of complex administrative or trading process. Drives process improvement initiatives. Handles more advanced processes and questions elevated from less experienced staff. Guides less experienced peers and support staff on preventing errors and interpreting process controls.

Responsibilities

• Interacts with investment operations and fund accounting staff, relationship managers, portfolio managers, custodians, and clients to collect, analyze, and communicate information that impacts core transfer agent processes. Answers queries on cash/trade breaks and other inquiries from internal or external business partners, escalating more complex problems.
• Responsible for completing complex data analysis. Analyzes and interprets trends, provides root- cause analysis, and executes on recommendations. Conducts technical testing and the implementation of any required software
• Serves as a subject matter expert on moderately complex matters within a specific areas of transfer agent fund and cash operations. Works with groups inside and outside the firm to appropriately manage complex transactions. Directs escalations to more senior-level staff. Represents team in projects/ meetings with business partners and vendors. Mentors more junior team members. Analyzes processing inefficiencies and provides recommendations on areas of improvement. Delivers actionable resolution support to assigned business unit.
• Responsible for ensuring adherence to quality review procedures in data analysis and reporting. Leads business unit-specific projects and participates in broad organizational initiatives. Works with leaders to identify the areas of concern, offer recommendations, and manage the follow-up to ensure the areas of concern have been addressed in a timely manner. Responsible for coordinating team members to accomplish the goals of the project and to ensure timely delivery of required materials and reports.
• Assesses quality review procedures to ensure a high quality of work is performed by other associates. Advises on changes to policies and procedures to minimize errors and presents them to leadership. Participates in business unit-specific projects. With guidance from senior staff, responsible for the root-cause analysis and issue remediation and resolution.
• Assists in the development of new technology, communication, documentation, and business case creation.
• Assists with maintaining and creating team and department level metrics.
• Demonstrates strong critical thinking skills, leadership, and communication and collaboration across business units to resolve complex discrepancies and situations.

Qualifications

Required:

• Bachelor's degree or the equivalent combination of education and relevant experience AND
• 4+ years of total relevant work experience

Preferred:

• Investment knowledge
• Transfer agent experience
• Banking experience
• Strong critical thinking and communication skills
• Ability to work in a fast-paced environment.
• In good standing within current role
• Intermediate Excel Skills
• Retail or Intermediary operational experience at T. Rowe Price

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to two days per week from home.

City:

State:

Community / Marketing Title: Analyst, Transfer Agent Fund & Cash Operations

Company Profile:

Location_formattedLocationLong: Colorado, US

CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.