Knowledge Management Content Writer | Individual Investors, Client Experience
Location: Owings Mills, Maryland US
Notice
Requisition Number: 69807
Position Title:
External Description:
Role Summary
Knowledge Management Content Writers make it easier for users and customers to understand complex concepts and confidently take their next step.
Our Content Writers are responsible for transforming content to align to a broader knowledge strategy, advocating for that strategy, and identifying opportunities to evolve it. Content Writers create content, review content others have created, and coach others to create content that ultimately empowers clients.
Assignments may include applying content strategies to transform complex business processes into highly usable content, helping colleagues create content that complies with the overarching content strategy, and recognizing opportunities to evolve content standards.
Content Writers are consistently in dialogue with our legal and compliance partners to create experiences that fit our legal limitations and are accessible to all.
Responsibilities
Work in cross-disciplinary groups to understand T. Rowe Price products and services, customer needs, and the business processes that support them
Facilitate intent discovery processes partnering with subject matter experts, Compliance, Legal, and end-users
Develop expertise in the knowledge platform and strategy; leverage expertise to create simple content that complies to the content strategy
Apply content strategies to transform content; guide others through the process of transforming content.
Review content for alignment to strategy, quality standards, and brand standards.
Promote content standards and advocate for standardized content processes to drive consistency, brand alignment, and maintain design integrity.
Monitor KPIs and feedback; partner to ensure ongoing strategic alignment and that needs are being met
Qualifications:
Required:
Bachelor's degree or the equivalent combination of education and relevant experience AND
2+ years of total relevant work experience.
Optional:
Experience working in a heavily regulated environment such as finance or healthcare.
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for remote work up to two days a week.
Regional Requirements:
Base salary range:
$66,000 - $113,500 USD
For the location of:
Colorado
Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
This job posting is expected to be available until 7/1/2024.
City:
State:
Community / Marketing Title: Knowledge Management Content Writer | Individual Investors, Client Experience
Company Profile:
Location_formattedLocationLong: Owings Mills, Maryland US
CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.